‘Wouldn’t use it to mop up sick’ Shoppers slam robes selling online for £60 but arriving looking ‘nothing like’ the pics

A NUMBER of shoppers have been “catfished” by an online brand flogging “luxurious” dressing gowns and robes that look nothing like the images. 

E-retailer CozeyHouse has a whopping 210 robes on its website, alongside other sleepwear, but shoppers claim it’s one big “scam”. 

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That’s because their “luxurious” robes reportedly arrive looking much cheaper than the images used to advertise them online. 

Scorned shopper Caroline Smith, who ordered a leopard print robe, said the quality was so bad that she “wouldn’t use it to mop up sick, let alone wear”. 

Similarly, Giuditta Tornetta purchased CozeyHouse’s Green Floral Sleep Coat and was bitterly disappointed by what arrived. 

The robe she ordered had a swanky look with thick velvet, two pockets and beautiful flowers draping down the front and around the wrists. 

What she received was a zip-up piece of polyester with a totally different floral design and dull colours. 

CozeyHouse prices the robe at £59.32 on its website, where it is also described as “soft and luxurious”.

Designers claim it has a “printed design or added elegance” and is “delicate and requires gentle care”. 

Giuditta warned other shoppers against parting with their hard earned cash for one of the robes on Facebook. 

According to a blurb on the website, CozeyHouse claims to be “a leading global online store specialising in the latest trends and affordable women's sleepwear”. 

“Since our establishment, our mission has been to provide our valued customers from around the world with an unparalleled shopping experience,” it reads.

“We pride ourselves on staying ahead of the curve. 

“Our dedicated team of fashion experts constantly curates a diverse range of sleepwear options, ensuring you have access to the trendiest and most affordable styles.”

Trustpilot reviews also refer to the brand as a scam, saying that the “robes are nothing like the advertised product” 

“Opened a PayPal case but I doubt I’ll get a full refund,” Rene Papas fumed. 

“Avoid this company or whatever new name they come up with.”

Louise Holvey also accused the brand of “false advertising”. 

“Item received was nothing like the advertised item I ordered,” she said. 

“I am so sick of these scam artists taking advantage of customers.”