Why are Greggs stores closed? Latest payment outage explained

GREGGS fans have been left gutted after being unable to pay for their sausage rolls and bakes this morning.

The bakery chain told The Sun it's "working to resolve" the issue as soon as possible.

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Shops across the country have been struck by an IT glitch on Wednesday.

Many have been forced to shut their doors temporarily due to the problem at the tills.

Dozens of disgruntled foodies took to social media to complain they have been unable to pick up their morning fix.

It follows card payment outages at Sainsbury's and Tesco, and McDonald's last week.

Angry customers said they couldn't pay at the tills, and company bosses admitted that most online shops would go undelivered.

Each of these issues has now since been resolved.

Below we reveal what's happened and how customers are affected.

Why are some Greggs stores closed?

The bakery giant is experiencing widespread technical problems which has led to stores being unable to process payments.

This has led to several shops across the UK being forced to shut their doors.

A spokesperson for Greggs told The Sun: "We are currently experiencing issues accepting payments in our shops.

"We are working to resolve this as soon as possible.”

The issues appear to have occurred this morning, starting at around 9am.

Signs have popped up in some store windows confirming the issue with areas affected including Newcastle, Westminster and Cardiff.

It's not clear as yet exactly which stores have been forced to close.

When will Greggs be back open?

Greggs is hoping to resolve the issue later today.

One customer said on X, formerly known as Twitter, that their local branch was closed, and posted a picture of a shop notice that read: “Shop will open late due to technical issues."

The chain said it is working to fix the problem as quickly as possible.

It's a good idea to phone ahead to your local shop to check it's open and operating as normal before you head off for your morning sausage roll.

You can find your nearest branch using the store locator tool on the chain's website.

We'll update this story with the latest information on the outage and closures as we get it.

How are Greggs customers affected?

Pastry lovers across the country have been up in arms this morning.

One person wrote: "All my local Greggs stores are closed because of technical issues, missing my morning coffee."

Another said: "Tills down Greggs - awful start to the day."

Others revealed the odd experiences they'd had as they tried to nab their pastry and coffee.

One person: "Any reason why the Burlington street branch in Chesterfield is closed this morning?

"Staff are inside but shutters down and no signs of opening and no sign displayed to explain why?!"

Another said: "Weird experience in Greggs Lewisham just now.

"System down, so they couldn't take a card payment. They wouldn't take cash either.

"Bizarrely, though, I was told I could still order via Uber. Hello? I'm in the shop in front of you! Not impressed."

Signs appearing in shop windows have confirmed that customers can still order via courier apps such as UberEats and JustEat. Plus you can also pay using cash.

Do you have a money problem that needs sorting? Get in touch by emailing money@the-sun.co.uk.

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