Singapore Airlines turbulence: carrier to stop serving meals when seat belt sign on, in wake of SQ321 flight

The current policy of crew members securing all loose items and equipment in the cabin during poor weather will continue.

“Crew members will also continue to advise passengers to return to their seats and secure their seat belts. They will also monitor customers who may require assistance, including those in the lavatories,” said SIA.

It added that crew members will also return to their seats and secure their seat belts when the seat belt sign is switched on.

“Pilots and cabin crew are aware of the hazards associated with turbulence. They are also trained to assist customers and ensure cabin safety throughout the flight,” said SIA.

“SIA will continue to review our processes as the safety of our passengers and crew is of utmost importance.”