National Lottery app down leaving thousands of users unable to access results

THE National Lottery app is currently down across the UK, leaving thousands of users unable to access results or buy tickets.

Customers are complaining of issues with their mobile apps and trouble accessing the website too.

The National Lottery app is currently down across the UKCredit: Alamy

Users have been hit with a error message when trying to get into the app

The reports began at around 8pm yesterday evening, according to the outage website Downdetector.

Complaints hit a peak at 8am this morning, with more than 2,800 issues reported.

Around 54% of the problems are revolving the app, while 39% are concerning the website.

It's bad news for those hoping to buy a ticket on the app or site for tonight's draw.

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Frustrated Lotto hopefuls have taken to X, formerly known as Twitter, to moan about the issues.

One said: "In other news the national lottery app is down so you can’t check after getting an email saying you have won a prize …..guess I have to wait to find out I won a lucky dip."

Another wrote: "Come on your app and website are down, this has been going on since 9pm last night.

"The fact it’s still not resolved after all this time is ridiculous."

A third posted: "First it was showing " your app can't load for you" but this morning it tries to convince me that I am not connected to the internet - gaslighting me."

Another was worried they may be due a big pay out, but couldn't check: "Heading to work soon and might have won a million."

Others queried if the issues were related to the Microsoft outage which hit yesterday: "I see the National lottery site and app have been screwed too!! Crowdstuck?!"

Allwyn, which runs the National Lottery app and site, says it is aware of the issue.

A spokesperson said: "Due to a technical issue, The National Lottery Website and Mobile Apps are currently unavailable. Our technical teams are working hard to resolve this issue as soon as possible. In the meantime, players can visit one of our 40,000 National Lottery retailers to purchase their tickets and check results.

"If players have purchased tickets or have a subscription via The National Lottery website, we would like to reassure them that these are valid and have been entered into draws."

The firm said it is sorry for any inconvenience caused by the issue.

It comes after a botched update from cyber firm CrowdStrike knocked Microsoft Windows computers offline around the world yesterday.

The meltdown caused dozens of flight and train cancellations across the UK and brought parts of the NHS to a standstill.