Primark to add new service at 186 stores by summer and shoppers will love it

PRIMARK will add a new service at 186 stores by summer and shoppers will love.

The bargain fashion and homeware brand is rolling out Click and Collect to hundreds of sites across the UK.

Person standing outside a Primark store.
1
Primark is introducing a new featureCredit: Alamy

Click and Collect lets shoppers order clothes from the budget fashion brand online and then pick them up in-store.

It first launched as part of a trial in November 2022 and has proved popular amongst shoppers.

Lovers of the brand will be able to shop a range of lines including women’s, men’s, kids clothing and homeware.

Today, Click and Collect will go live in a further 18 stores, meaning 131 Primark stores will currently offer the service.

READ MORE IN MONEY

You can check out the full list of stores getting the service today below:

  • Basingstoke, Unit 6, The Malls Shopping Centre, RG21 7QU
  • Boscombe, 599-607 Christchurch Road, BH1 4AN
  • Bournemouth, 48-52 Commercial Road, BH2 5LR
  • Cardiff, 48 Queen Street, St Davids Centre, CF10 2EF
  • Cheltenham, 201-207 High Street, GL50 3HH
  • Cwmbran, Cwmbran Shopping Centre, General Rees Square, NP44 1AH
  • Darlington, 12 The Cornmill Centre, DL1 1NH
  • Hartlepool, Unit 194A, Middleton Grange Shopping Centre, TS24 7RR
  • Llanelli, Unit 11, Trostre Retail Park, SA14 9UY
  • Middlesbrough, Unit 1, Bottomley Mall, TS1 1SU
  • Newcastle, 78-84 Northumberland Street, NE1 7DF
  • Newcastle Metro Gateshead, Central Mall, Metrocentre, NE11 9YG
  • Newport, 142-143 Commercial Street, NP20 1LN
  • Poole, 198-206 High Street, Dolphin Centre, BH15 1EB
  • Salisbury, 44-50 Old George Street, SP1 2AG
  • Sunderland, The Bridges Shopping Centre, SR1 3DR
  • Swindon, 8-9 Regent Street, SN1 1JQ
  • Teesside, Unit 11, Teesside Industrial Park, TS17 7BW

The brand ramped up its roll out of the offering late last year and it is expected that all of its stores will have the feature by this summer.

Kari Rodgers, UK retail director at Primark, said: “We know that our customers love the convenience that Click & Collect offers, as well as the opportunity to access ranges otherwise only found in larger stores.

"With the roll out now due to complete in time for summer we hope this will help make summer holiday shopping that little bit easier.” 

There is no fee to use Click and Collect, but you must spend a minimum of £10.

I spend THOUSANDS in Primark as a personal shopper - I work 10 hours a week and get a retail therapy thrill for free

It means customers can avoid the disappointment of arriving in stores and not being able to find the correct size or product they were looking for.

You can also skip the queues and choose the day you would like to collect your item.

Unlike traditional online shopping, you must come into a Primark store to pick up your items as they will not be delivered to your home.

Click and collect is not the only new feature which has been spotted in Primark stores.

The budget fashion and beauty brand has also introduced self-scanners at a handful of its locations.

Around 20 Primark stores have the feature which lets shoppers scan and bag items themselves.

However, the service is kept separate from the main tills.

It is also protected by a security door which only opens when you scan a receipt.

The brand is also gearing up to open a new store which will only sell homeware products.

The new store will open in Belfast city centre next month, giving the city two Primark stores.

How does Primark's click and collect service work?

The service works very similar to online shopping, but instead of getting the items dropped off at your home, you pick them up in-store.

Primark has over 3,000 products available to shop via its website, including menswear and homeware.

To place an order select a click and collect store, choose the size of your items to add to your bag and head to the checkout.

You can also select a date you would like to visit the store to pick the item up.

READ MORE SUN STORIES

Click and collect can be cheaper than a home delivery as many retailers do not charge a fee for the service.

It is always worth looking online to see if your retailer has the option, but make it is at a store which is close to you.

Primark's history

PRIMARK first opened in 1969 as Pennies in Dublin, hoping to provide affordable fashion in Ireland. 

A Primark store officially opened as Primark in 1974 in Derby.

The retailer now has 193 stores across the UK and 441 stores worldwide with a goal of running 530 stores by the end of 2026.