Sky TV ‘down’ updates: Thousands ‘unable to access shows’ as viewers report mass outage

THOUSANDS of Sky TV customers have reported outages as they are unable to access shows.

More than 10,000 people have reported problems with Sky on the website Downdetector.

Sky logo on a sign outside its headquarters.
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There have been more than 10,000 reports of outagesCredit: Getty
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The reported outages are mainly with Sky's TV serviceCredit: Alamy

One customer wrote: "Mine [Sky box] says 'you can’t watch TV at the moment due to connectivity problem'.

"But my internet is fine and the box is connected.

"Has to be [a problem] at Sky's end."

Another had the same issue, writing: "Mines completely gone off, can’t get on the app. Can’t do nothing."

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By 9:43pm there were 10,495 outages reported on the site.

The vast majority of complaints were over Sky's TV service, although a small number of people also had problems with the internet service.

And some customers even reported experiencing a total blackout.

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  • Thousands of Sky TV customers report outages

    By 9:43pm there were 10,495 outages reported on the site.

    The vast majority of complaints were over Sky's TV service, although a small number of people also had problems with the internet service.

    And some customers even reported experiencing a total blackout.