Paypal down as thousands of customers can’t log into accounts
PAYPAL has gone down, leaving thousands of customers unable to sign into their accounts.
Problems started at around 11am this morning, according to outage website Downdetector.
Over 5,180 complaints have been logged on the site, with customers reporting they could not log in to their PayPal accounts.
It's understood that the issue is impacting both business and personal accounts.
Frustrated customers have taken to social media to share how they are being affected by the outage.
Users have said that when they try to log in, they've been greeted by the following message: "Some of your info isn't correct. Please try again."
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Others have said they're struggling to get through to PayPal's call centres.
One person said on X (formerly Twitter): "It seems PayPal is having a complete meltdown as nobody can log in or get through via their call centre."
Another said: "I've been having PayPal sign-in issues for the past hour.
"Even the call centre telephone numbers are failing to connect today.
"Has the site been hacked?"
A third said: "PayPal seems to be down across all of Europe, Asia and Australia. This is a major concern."
Check if your bank or service provider is down
THERE are a few different ways to find out if your bank or other financial service provider is experiencing an outage.
Senior consumer reporter Olivia Marshall explains how you can check.
If you're trying to send money to someone or you want to check if you have enough cash for a coffee, finding your online banking is down can be a real pain.
Most banks and e-money firms have a dedicated news page on their website to show service problems, including internet banking, mobile apps, ATMs, debit cards and credit cards.
You can also check on any future work they have planned and what it might mean for you.
Plus, you can check websites such as Down Detector, which will tell you whether other people are experiencing problems with a particular company online.
Can I claim compensation for the outage?
Banks and e-money firms like PayPal don't have to pay out compensation to customers if there has been a drop in service, unlike how telecom companies have to.
But if you have incurred costs due to service issues, you might be able to get your money back.
For example, if a bill payment didn't go through due to an outage and you've been charged a fee for missing it, you should be able to claim that money back.